Privacy Policy

Last Updated: August 28, 2026

Bond Limousine Service LLC ("Bond Limo," "we," "our," or "us") respects your privacy and is committed to handling the personal information you provide responsibly.

This Privacy Policy explains how we may collect, use, maintain, and share information when you visit our website, request transportation, make a reservation, communicate with us, or otherwise use Bond Limo services.

Information We May Collect

Depending on how you interact with Bond Limo, we may collect information such as:

• Name
• Email address
• Mobile or other telephone number
• Pickup and drop-off locations
• Reservation and transportation details
• Flight or travel information you voluntarily provide
• Billing and transaction information
• Customer service communications
• Other information you voluntarily provide to us

We may also collect limited technical and website usage information, such as browser type, device information, IP address, pages visited, and similar information relating to your use of our website.

How We Use Your Information

Bond Limo may use information we collect to:

• Create, confirm, and manage transportation reservations
• Provide pickup, drop-off, driver, and dispatch information
• Communicate schedule or reservation changes
• Provide airport or flight-related transportation updates
• Respond to questions and customer service requests
• Process payments and provide receipts
• Maintain reservation, transaction, and business records
• Improve our website, services, and customer experience
• Send communications that you have consented to receive
• Protect our customers, website, and business
• Comply with applicable legal and regulatory requirements

SMS/Text Messaging Communications

When you provide your mobile telephone number to Bond Limo and affirmatively consent to receive SMS/text communications, you consent to receive text messages from Bond Limousine Service LLC at the mobile number you provided.

SMS consent may be provided through a reservation form, website form, checkbox, written authorization, or another affirmative opt-in method offered by Bond Limo.

Text messages may include:

• Reservation confirmations
• Driver assignment notifications
• Driver arrival notifications
• Pickup and drop-off updates
• Dispatch communications
• Schedule or reservation changes
• Airport or flight-related transportation updates
• Customer service communications
• Billing or receipt notifications
• Other messages related to transportation services you have requested

If you separately consent to receive promotional SMS communications, we may also send messages concerning promotions, special offers, service announcements, or other marketing communications.

SMS Keyword Responses

Bond Limousine Service LLC may use the following standard responses when customers opt in, request help, or opt out of SMS/text messaging:

Customers who opt out may receive a final confirmation message acknowledging the opt-out request. Replying START may be used to re-enroll in SMS messages where available.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Bond Limo does not sell mobile phone numbers or SMS consent information for marketing or promotional purposes.

We may use service providers that assist us with functions necessary to operate our business, such as reservations, dispatch, payment processing, website hosting, and communications. Such providers may process information only as reasonably necessary to provide services on our behalf.

Disclosure of Personal Information

Bond Limo does not sell or rent customer personal information as part of our ordinary business operations.

We may share information with service providers when reasonably necessary to provide transportation services, process payments, manage reservations, operate our website, communicate with customers, or support our business operations.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our legal rights, prevent fraud or misuse, or protect the safety of our customers, employees, drivers, or others.

Third-Party Service Providers

Bond Limo may use third-party providers to support our transportation and business operations. These may include:

• Payment processors
• Reservation and scheduling platforms
• Dispatch and transportation management systems
• Website hosting providers
• Email and SMS communication providers
• Accounting and other business service providers

Third-party providers may process information as reasonably necessary to perform services on our behalf and are subject to their own privacy and security practices.

The restrictions described above regarding mobile information and SMS consent continue to apply to marketing and promotional use.

Payment Information

Payments may be processed through third-party payment providers. Bond Limo may receive transaction-related information such as the customer name, reservation information, amount paid, transaction status, and related order information.

Customers should not send complete payment card numbers, passwords, or other highly sensitive financial information through ordinary SMS/text messages or email.

Cookies and Website Information

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, remember preferences, and improve the customer experience.

Cookies may collect information such as browser type, device information, pages visited, referring pages, or similar usage information.

Browser settings may allow you to limit or disable certain cookies. Disabling cookies may affect some website functionality.

Email Communications

If you provide your email address or subscribe to receive communications, Bond Limo may send reservation confirmations, service communications, customer support responses, or other information you requested.

If you separately subscribe to marketing communications, promotional emails may also be sent. You may use the unsubscribe instructions contained in those promotional communications to request removal from future marketing emails.

Information Security

Bond Limo uses reasonable safeguards designed to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no website, electronic transmission, SMS system, email system, or electronic storage method can be guaranteed to be completely secure.

Information Retention

Bond Limo may retain information for as long as reasonably necessary to provide transportation services, maintain reservation and transaction records, respond to customer requests, satisfy legal or accounting obligations, protect our business, and resolve disputes.

Children's Privacy

Bond Limo's website and transportation booking services are not specifically directed to children, and we do not knowingly seek to collect children's personal information for marketing purposes.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. Bond Limo is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage customers to review the privacy policies of third-party websites and services they use.

Changes to This Privacy Policy

Bond Limo may update this Privacy Policy periodically to reflect changes in our transportation services, website, technology, communication methods, legal requirements, or business practices.

When changes are made, the revised Privacy Policy will be posted on this website with an updated revision date.

Contact Bond Limo

If you have questions about this Privacy Policy, your personal information, or our SMS/text messaging practices, please contact Bond Limousine Service LLC through the contact information provided on our website.

Bond Limousine Service LLC
Website: bondlimo.com